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A few years ago, when the Covid-19 pandemic prevented most face-to-face meetings, connecting with your investment advisor virtually was the only option. You could either meet with them via video call or not at all. Today, many financial firms continue to offer virtual meetings, even though the restrictions on in-office meetings have been lifted. The question for investors is whether virtual is the right option.

Generative AI advocates say genAI tools can catch errors made by other genAI tools — but humans must still check the AI checkers’ work.

When Morgan Stanley announced its new generative AI support tools for financial advisors last week, it talked about gaining efficiencies from its notetaking abilities. But those who track the $54 billion financial firm said that its goal is much larger. The announced intent of AI @ Morgan Stanley Debrief, one of a suite of generative AI tools the company is developing for its financial advisors, is to record, transcribe and then summarize key points from the more than 1 million conference calls that Morgan Stanley people hold every year.

My education in the financial world started when I was 18. That was the year I watched my parents’ retirement dreams come crashing down.